Government orders airports to upgrade four service

The Ministry of Culture, Tourism and Civil Aviation has directed airport offices across the country to upgrade four key passenger facilities within 24 hours to improve service quality.

According to a letter issued by Secretary Mukunda Prasad Niraula to the Civil Aviation Authority of Nepal, airports must establish breastfeeding and baby-care rooms, priority care rooms for sick, elderly, and disabled passengers, and provide free sanitary pads.

The ministry has also instructed airports to strictly maintain cleanliness and hygiene standards, including a daily cleaning logbook system in line with World Health Organization and International Civil Aviation Organization guidelines.